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When I track my package it says delivered but I don't see it in my account. What happened?


Please allow 1-2 business days for your package to be entered into your account.

We strive to have all packages entered into the system within 24 hours of delivery at our warehouse, but this is not always possible.

If 2 business days have passed since your package tracking shows it was delivered to us, and you haven't received a notification from us, please get in touch and let us know.